Managing Individuals & Teams (2019-present)
Course Description: This course serves as an introduction to the process of managing and working effectively with people. The primary objective of this course is to provide students with an overview of the basic principles involved in effective management practices, including general and specific elements of planning, organizing, leading, and controlling. Emphasis is given to clarifying and sharpening management values, knowledge, and skills with special focus on decision-making, leadership, ethics, and negotiation.
Introduction to Organizational Behavior (2019)
Negotiation and Conflict Resolution (2015-2019)
Conflict Management Processes (2020-present)
Course Description: This course is designed to build students’ understanding, skill, and confidence so they can achieve better outcomes during the process of managing conflict at work. A basic premise of the course is that, while HR professionals will need analytical skills to discover optimal solutions to problems, they will also need a broad array of conflict management and bargaining skills to effectively implement these solutions. Course topics include conflict styles and personality, navigating challenging conversations, ethics and lying, handling conflict remotely, team-level conflict resolution, mediation, and unions/collective bargaining. Elective course in the MSHRM program.